Import Duties & Fees


When sending your parcel to another country, it may have to pass through customs. There may be an import fee associated. This typically applies to parcels going into Canada, EU & UK.

All our parcels are counted as ‘Delivery Duties Unpaid’ (or DDU). 

This means you must pay any potential duties or charges associated with the parcel.

If you want to know more about what fees may apply, please check with your country's international postal and customs authority directly.

Here are some direct links for your country provided by our delivery partner Sendle:




Use this resource to search for other countries.

Please do not hesitate to contact us if you have any questions about this.