Hi S, I'm sorry that you weren't satisfied with your purchase. I care that you have a positive experience shopping with me, so I've sent you an email offering some solutions. Please reply when you get the chance. :) For anyone else reading: the chain links are hand soldered. I recently found that a thinner style of chain link was much easier to produce than the other thick style. Unfortunately I neglected to update the product photo, but I've just updated the product photos now. Thank you S for prompting me to do that!